After 35 years of using the same custom system, it would take a great ERP system to change the mind of Alejandro Canelo, Planning and Scheduling Manager at FIMA. Fortunately, for both parties, Global Shop Solutions One-System ERP SolutionsTM was able to provide that “something great.”
Spanning the gap from Texas to Peru, Global Shop Solutions was able to, not only ease Canelo’s transition to an ERP system but also, show him how his old processes could be improved. Global Shop’s Advance Planning and Scheduling (APS) module is what really won Alejandro over. Canelo admits, “The benefits are tremendous. It used to take us three days to get a shop load report that was invariably inaccurate. Today, with Global Shop, it takes a couple of hours to get a precise one.”
In the end, it wasn’t Global Shop’s customer service, or their ability to seamlessly work with a customer in a different hemisphere that earned FIMA’s loyalty. It was the fact that Global Shop Solution software has been proven, time and time again, to work and its customers continue to reap the benefits of implementing a complete ERP package.