Global Shop Solutions FastFACTS™ Discrete ERP Manufacturing Software Systems


Founded:
1976 by H. Richard Alexander

Headquarters:
975 Evergreen Circle
The Woodlands, TX 77380

Phone:
800.364.5958
281.681.1959
281.681.2663(fax)

Web:
www.globalshopsolutions.com

Ownership:
Private/Alexander family-owned

Employees:
107

Our Customers:
Discrete manufacturers: make-to-stock (MTS), make-to-order (MTO), engineer-to-order (ETO), project management, mixed mode, and DCAA/defense contracting. Customer company size ranges from 20 to 1,000 employees.

Industries Served:
Global Shop Solutions serves as the preferred management solution for a variety of industries, including aerospace and defense, automotive, oilfield and petrochemical, sheet metal and soft material fabricators and machine shops, screw machine shops, machine builders, repair facilities and electronics, job shops, woodworking and furniture manufacturers, medical instrumentation, general manufacturing, welding, plastics and rubber, furniture, store fixture manufacturers, and many others.

Our Business:
Global Shop Solutions provides One-System ERP Solutions™ specifically designed to streamline manufacturing operations and position companies for growth. We provide easy-to-use software and training needed to organize every department –– the results are increased sales, lower costs, improved on-time delivery, and impeccable quality.

For over three decades, Global Shop has been dedicated to meeting the needs of our customers and has the largest base of successful implementations in the industry.

Our solutions feature Built-in Customization™ enabling users to easily adapt our system to fit their specific needs. The benefit is having the exact functionality you need, when you need it for today and in the future. Plus every screen is easy-to-use and navigate so everyone in the plant –– from the owner to the shop floor operator –– experiences immediate benefits and an enhanced level of discipline throughout the organization.

Our Products:
GS Shop Management Solutions; GS Customer Relationship Management (CRM); GS Advanced Planning and Scheduling (APS); GS Online System/Time & Attendance; GS Materials Solutions; GS Sales Solutions; GS Financial Solutions; GS Quality; GS Project Management; GS EDI; GS Labelwriter; GS Technology Suite; Global Application Builder (GAB); GS Preventive Maintenance; GS Configurator.

Our Support:
Through our knowledgeable staff, we offer our FastSTART™ Training and Support System, the industry’s most comprehensive programs of certified training, support and customer service. All of our instructors and trainers are FastTRAIN™ Certified and have multiple years experience in manufacturing and accounting.


“I sing the praises of Global Shop service and support to all who care to listen.”
Noel Mara
W & G Machine

FastSTART™ Training and Support System includes:

FastTRAIN™ Consultants
FastTRAIN™ Consultants possess years of manufacturing experience. Each one has completed at least 100 Global Shop customer installations. In addition to virtual and in-house training, FastTRAIN™ Consultants are available for travel to a company’s facility to share their expertise in specific training/service areas.

FastTRAIN™ Classes
Our thorough and ongoing FastTRAIN™ classes are available on a regularly scheduled or as-needed basis for customer convenience.

FREE Bi-monthly Global Shop University is specifically structured for new customers and offers one week of FREE classes in The Woodlands, Texas, excluding expenses.

FREE Friday Features™
A FREE customer class takes place every Friday at 10am CDT and covers various aspects of the system, including new features and tips.

FastTRAIN™ Virtual Training
Includes hundreds of learn-at-your-own-pace video courses.

FastHELP™
Comprehensive FastHELP™ topics are listed within your Global Shop system on your PC.

FastRESPOND™  Services
Global Shop’s automated telephone support lines are staffed at The Woodlands, Texas, by FastRESPOND™ customer service representatives who route calls for quick answers.

The Globe
Global Shop's monthly digital customer newsletter, The Globe, contains company news, update info, and service tips that help to streamline even more business processes.

Today, Global Shop Solutions is the largest privately-held manufacturing ERP solutions company in the United States, and it remains under the stable ownership of two generations of the Alexander family.